Privacy Policy for The WiFi and Network People

Effective Date: April 15, 2026

1. Introduction

The WiFi and Network People ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (www.wifinetworkpeople.co.uk), inquire about our services, or engage us for networking installations.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: Name, username, or similar identifier.

• Contact Data: Billing address, installation address, email address, and telephone numbers.

• Technical Data: Internet protocol (IP) address, browser type, and location data when you use our site.

• Network Data: Information regarding your current ISP, router configurations, and building layout required for WiFi optimization.

• Financial Data: Payment card details (processed securely via third-party processors; we do not store full card details).

3. How Your Data is Collected

• Direct Interactions: You may give us your data by filling in forms on our website or by corresponding with us by post, phone, or email.

• Site Surveys: During physical visits to your premises to assess WiFi coverage.

• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

• Perform the contract we are about to enter into or have entered into with you (e.g., installing a mesh system).

• Manage our relationship with you (e.g., notifying you about changes to our terms).

• Improve our website, services, and customer experiences.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and contractors who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under the UK GDPR, you have rights including:

• Access: Request a copy of your personal data.

• Correction: Request correction of incomplete or inaccurate data.

• Erasure: Request we delete your data where there is no good reason for us continuing to process it.

• Object/Restrict: Object to processing for direct marketing.

8. Cookies

You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

9. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact:

Full Name of Legal Entity: The WiFi and Network People Ltd

Email Address: info@wifinetworkpeople.co.uk

Postal Address: 27 Pointers Close, London, E14 3AP